Return Policy

To start your return please [click here]

-If you opted into free returns coverage for $1.98 during checkout, you will not be charged for your return label.

-If you did not opt in for free returns & exchanges, you will have the option to purchase a return shipping label with discounted rates.   


Note: All items being returned must be new/unused (tags on), free of any scent, stains, or markings.  Please don't send back used or washed items. - if we can't resell it, we can't credit you for the return.  Returns must be initiated within 30 days of your purchase. 


    Return Policy Details:

    U.S. Orders:


    Free Returns Coverage:

    West Path is excited to offer Free Returns & Exchanges Coverage on almost all of our products!

    Upon checkout, you can opt in by checking the box for Free & Easy Returns Coverage ($1.98) which will be added to your grand total. You can then return or exchange any or all items in your purchase free of charge within 30 days. 

    Defective product? We'll cover it! Don't worry, just reach out to us and we'll make sure your stoke gets back up to a high level.


    Standard Returns:

    If you choose not to opt in to the free returns and exchanges coverage, no problem! You can still return any eligible product within 30 days for a refund or store credit.

    You will be responsible for the return shipping cost and will have the option to purchase a return label with our discounted shipping rates.



    If you'd like to exchange a product for something else, we can do that too!

    You can select an exchange and choose your exchange item during the return process.



      Oversized Items & Surfboards cost quite a bit to ship ($75-$600) and are extremely fragile. Due to this reason, we cannot accept returns or exchanges on Oversized items or Surfboards - All Sales are Final for these items


      Our Return policy lasts 30 days.

      • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

      • To complete your return, we require a receipt or proof of purchase.

      • Please do not send your purchase back to the manufacturer.

      Non-returnable items:

      • Gift cards,
      • Surfboards
      • Oversized items.



      Please ensure you have entered the correct address upon checkout. Once an item is delivered to a shipping carrier, (typically within 1 business day of an order), we have no abilities to change the shipping address. If you contact us before the item is sent to the carrier, we can update your address.

      If an item is deemed undeliverable due to wrong or insufficient address, we cannot refund you your initial shipping charges. If the item is sent back to us, we will issue you a refund for the products less any shipping charges we incurred or are charged, if applicable.  If the package is not returned to us, (i.e. if you sent it to an old address where it was actually delivered and the current resident accepted it) we will not be able to issue a refund. 

      Wrong addresses for international orders are not sent back to us, and these orders cannot be refunded.


      International Orders

      Due to expensive international shipping costs, returns or exchanges on international orders are not allowed. All sales are final on international orders. Please enter your phone number during checkout for international orders in case there is an issue with delivery, address, or customs. Please note: duties or customs may be due upon delivery in some countries for certain products. Wrong addresses for international orders are not sent back to us and cannot be refunded

      Refunds (if applicable)

      • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
      • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
      • Please note:  Only products are refunded, outgoing shipping charges (i.e. expedited shipping, oversized shipping charges) are not refunded.

      Sale items (if applicable)

      Sale items can only be refunded for the purchase (sale) price.


      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


      There are certain situations where only partial refunds are granted (if applicable):

      • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
      • Any item that is returned more than 30 days after delivery
      • Any oversized item (surfboards)


      Need more info? Please contact